Privacy Policy for MyAffirm.ai

Privacy Policy

MyAffirm™ Mobile Application and Services
Effective Date: February 15, 2025
Last Updated: February 28, 2026

This Privacy Policy describes how MyAffirm.ai Inc, a corporation organized under the laws of British Columbia, Canada (“MyAffirm,” “Company,” “we,” “us,” or “our”), collects, uses, discloses, and safeguards personal information when you use the MyAffirm mobile application, website, or related services (the “Services”).

By using the Services, you consent to the practices described in this Privacy Policy.

1. SCOPE

This Privacy Policy applies to users in:

  • Canada

  • United States

  • United Kingdom

  • Australia

If you access the Services from another jurisdiction, you do so at your own initiative and are responsible for compliance with local laws.

2. INFORMATION WE COLLECT

We collect only the information reasonably necessary to operate the Services.

A. Information You Provide

  • Email address

  • Account login credentials

  • Username

  • Subscription status

  • Communications with support

  • User-generated affirmations

  • Text submitted for audio conversion

We do not intentionally collect medical records or clinical health data.

B. Automatically Collected Information

When you use the Services, we may collect:

  • Device type

  • Operating system

  • App version

  • IP address

  • General geographic region (country/state level)

  • Usage data (feature interactions, session duration)

  • Crash logs

This information helps us improve functionality and security.

C. Payment Information

Subscription payments are processed through:

  • Apple App Store

  • Google Play

We do not collect or store full credit card details.

3. HOW WE USE INFORMATION

We use personal information to:

  • Provide and operate the Services

  • Generate audio from user-submitted text

  • Maintain user accounts

  • Process subscriptions

  • Respond to support requests

  • Improve performance and stability

  • Monitor abuse or policy violations

  • Comply with legal obligations

We do not use personal data to make automated decisions producing legal or significant effects.

4. USER-GENERATED CONTENT & PRIVACY

Affirmations and text you create:

  • Are stored to provide functionality

  • Are processed automatically for audio generation

  • Are not manually reviewed unless required for policy enforcement

You are responsible for the content you create.

If you share content externally, it becomes subject to third-party platform policies.

5. LEGAL BASIS FOR PROCESSING (UK USERS – UK GDPR)

For users in the United Kingdom, we process personal data based on:

  • Contractual necessity (to provide Services)

  • Consent (where required)

  • Legitimate interests (service improvement, fraud prevention)

  • Legal compliance

6. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

California residents have the right to:

  • Request disclosure of categories of personal information collected

  • Request deletion of personal information

  • Request correction of inaccurate information

  • Know whether personal data is sold or shared

MyAffirm does not sell personal information.

To exercise rights, contact:
Admin@myaffirm.ai

7. CANADIAN PRIVACY RIGHTS (PIPEDA)

Canadian users may:

  • Request access to personal information

  • Request correction

  • Withdraw consent (subject to contractual obligations)

Requests may be sent to:
Admin@myaffirm.ai

8. AUSTRALIAN PRIVACY RIGHTS

Australian users may:

  • Request access to personal information

  • Request correction

  • File complaints regarding privacy practices

Requests may be sent to:
Admin@myaffirm.ai

9. DATA RETENTION

We retain personal information only as long as necessary to:

  • Maintain your account

  • Provide Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

If you delete your account, we will delete or anonymize personal data within a commercially reasonable timeframe unless legally required to retain it.

10. DATA SECURITY

We implement reasonable technical and organizational safeguards to protect personal information, including:

  • Encrypted data transmission (HTTPS)

  • Secure authentication systems

  • Access controls

  • Limited internal access

However, no system can guarantee absolute security.

11. INTERNATIONAL DATA TRANSFERS

Because we operate internationally, your data may be processed in jurisdictions outside your country of residence.

By using the Services, you consent to cross-border data transfer subject to reasonable safeguards.

12. CHILDREN’S PRIVACY

The Services are not intended for children under 13 (or 16 where required by law).

We do not knowingly collect personal data from minors.

If we learn that a child has provided personal information, we will delete it promptly.

13. COOKIES & ANALYTICS

If we use analytics tools (e.g., Firebase, crash reporting services), they may collect:

  • Device identifiers

  • Usage patterns

  • Diagnostic data

We use this information solely to improve service quality and performance.

We do not use behavioral advertising tracking within the app unless separately disclosed.

14. THIRD-PARTY SERVICE PROVIDERS

We may share limited data with service providers who assist with:

  • Cloud hosting

  • Analytics

  • Customer support

  • Payment processing

These providers are contractually required to safeguard data.

We are not responsible for third-party privacy practices beyond our control.

15. DATA DELETION REQUESTS

To request deletion of your personal data, email:

Admin@myaffirm.ai

We may need to verify identity before processing requests.

16. DO NOT TRACK

The Services do not respond to browser “Do Not Track” signals.

17. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically.

Continued use of the Services after updates constitutes acceptance.

18. CONTACT INFORMATION

Privacy Inquiries:
Admin@myaffirm.ai

Legal Entity:
MyAffirm.ai Inc
114, 3823 Henning Drive

Burnaby BC V5C 6P3

STRATEGIC ALIGNMENT NOTE

This Privacy Policy is intentionally:

  • Data-minimized

  • Non-health positioned

  • Non-therapy framed

  • Clear on non-sale of data

  • Aligned with arbitration structure

  • Protective regarding user-generated content

  • Compatible with app store requirements